All sales are final.
Because our baked goods are made fresh to order and are perishable, we do not offer refunds, returns, or exchanges once an order has been picked up, delivered, or prepared.

Please review your order carefully before submitting. It is the customer’s responsibility to ensure all details—including flavors, quantities, dates, and custom design requests—are correct.

We take great pride in the quality of our products. If you believe there is an issue with your order, please notify us within 24 hours of pickup or delivery and provide photos of the item.
While refunds or exchanges are not offered, we will review each situation to ensure we maintain the highest standards.

For orders that require a deposit, the remaining balance must be paid in full no later than 7 days before the order’s due date.
This ensures that all supplies can be sourced and preparation can begin on schedule. Orders that are not fully paid by the deadline may be canceled without a refund of the deposit, as the deposit covers materials and time already allocated to your order.

A minimum of 7 days’ notice is required for all order cancellations.
Because many items must be specially sourced for your order, preparation and purchasing often begin well in advance. For this reason, cancellations made less than 7 days before the pickup/delivery date are not eligible for a refund or credit.

All deposits are non‑refundable.
Deposits secure your place on our schedule and cover the cost of ingredients and supplies that may have already been purchased for your order.

Custom cakes, pastries, and special‑order items require additional time and materials. For this reason, all custom orders are non‑refundable and non‑cancelable once the order has been confirmed.